RENTERS:

Don't Stay Home LLC rents to families, couples, and individuals. The primary

tenant must be at least twenty-five (25) years of age. We do not rent to high school

and college students or groups. The primary tenant who made the reservation must be

at the property with other guests during the entire period of the reservation. Also,

renters agree to limit the number of people to the maximum stated occupancy level for

the property. The number of guests must be indicated at the time of booking. Any

changes must be made by contacting us. Additional guests are not permitted to sleep in

tents, RVs, campers, vehicles or anywhere outside without prior permission. Any

violation of this provision will result in immediate eviction from the Property and

forfeiture of all sums paid hereunder. Rental agreement shall not be assigned or sublet.

 

CHECK IN/CHECK OUT:

The Property will be ready for occupancy at 4:00 PM local time on the arrival date and

must be vacated by 10:00 AM local time on the departure date. Prior to checkout,

renters are required to fulfill all checkout procedures, which may include running the

dishwasher, removing linens, and/or taking out all trash. Failure to do so may result in

additional cleaning fees charged to the credit card on file.

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EARLY CHECK IN/LATE CHECKOUT:

Early check in or a late check out may be available for a fee, provided the property is

vacant and guest ready or does not have guests arriving the same day as your

departure. You may inquire the week of your stay for availability.

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RENTAL DAMAGE PROTECTION:

In lieu of the refundable damage deposit, we require a non-refundable Damage

Protection fee designed to cover unintentional damages to the rental unit that occur

during your stay, provided they are disclosed to management prior to check-out. This

fee is collected within your reservation payment and covers the first $1,000.00 worth of

damage. Any damages that exceed $1,000.00 will be charged to the credit card on file.

 

UNAUTHORIZED USE OF OWNER PROPERTY PROHIBITED:

The unauthorized use by guests of owner's personal property, which is not included in

the rental, including by example and not limitation boats, jet-skis, other recreational

watercraft, ATVs, snowmobiles, riding lawn mowers and other such items, is prohibited,

unless specifically authorized - in writing - as part of the Rental Agreement. Any

unauthorized use of any such property will incur a fine of $1,000 or actual cost of

damages, whichever is higher, and will be charged to the guest's credit card.

 

LINENS AND TOWELS:

Linen and towels are included in the rental fee and are to be used only within the

property rented. Bed linens must be stripped at the end of your stay for the cleaning

crew.

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PET POLICY:

No pets are allowed in the property at any time, unless specifically indicated in the

listing that the property is pet friendly, and the appropriate fee has been paid. If it is

brought to our attention that you have a pet in a pet-free property, you will be required

to vacate the property without refund or rate adjustment. If we determine (after you

have checked out) that a pet was in the pet-free accommodation, you will incur a $700

fine. Please note that the owner may have pets that they bring to the property.

 

NON-SMOKING UNIT:

Smoking and vaping are strictly prohibited on the property, including grounds. An

additional $700 fine to support cleaning and deodorizing will be charged if any evidence

of smoking or vaping in or on the property is found.

 

PARKING:

Parking is available to renters at no charge and limited to the number of spots as

indicated by the specific property.

 

CHANGE IN PROPERTY RENTED:

In rare situations, we may be forced to move a renter to a comparable property.

Renters will be notified at the earliest date that the property reserved will not be available and given options to change to another property. If unacceptable to the renter, they will be refunded rental fees paid or given an opportunity to change rental

dates.

 

TAXES AND FEES:

Included are accommodation taxes on the rental amount as mandated by local and

state authorities, and fees for processing / accidental damages totaling $1000 or less, if

reported immediately. In the event tax rates change, renters will be charged at the new

tax rates.

 

ACCOMMODATIONS:

Renters are not allowed to move or remove furnishings. Don't Stay Home LLC is

not responsible to replace or provide additional furnishings or appliances, which are not

in the property on check-in.

 

MAINTENANCE ISSUES:

The property is regularly inspected to ensure all maintenance issues are addressed prior

to check-in; however, in the event any mechanical, appliance, or any other type of

maintenance is required, we will attempt to resolve your issues in a timely manner and

ensure your stay is a pleasant one. If you do not contact us at the time you notice the

issue, you are in full agreement that the said issues are immaterial and acceptable.

Furthermore, the lack of contact indicates full agreement to forfeit compensation for the

inconvenience. Our on-call guest services team number (608-239-6674) and a

reminder to contact us for urgent issues is also included in all check-in instructions

provided to guests.

 

REFUNDS:

No refunds are granted for malfunctioning mechanical or electrical equipment including

(but not limited to): inoperable appliances, air-conditioning units, pools and/or spas. No

refunds will be given for unfavorable weather, early departure, utility service

interruption, construction, or maintenance issues. Additionally, there are no refunds for

faulty recording or playback equipment, TVs, audio, telecoms, cable reception,

computer equipment or internet access. It will be attempted to repair or replace any

items found inoperable as quick as possible, but it cannot be guaranteed that repair will

be completed during your stay. Additionally, there are insects and critters that enjoy our Wisconsin cabins as much as

we do. We do our very best to keep on top of it and have pest control but there may be

instances of insects (alive or dead) or critters who have found their way into the

properties. Should you encounter an issue, please let us know so we can address it. If

available, we can move you to another property, but we cannot provide a refund.

 

UTILITIES/INTERNET SERVICE:

We make every effort to ensure that all utilities, including cable TV and internet access,

are functioning prior to your arrival, however, we cannot guarantee the performance or

reliability of services provided by third parties. No compensation will be paid nor

refunds given for temporary utility outages. Guests should report all outages

immediately. All efforts will be made to have utilities restored as soon as possible.

Tenants are responsible for any purchases/upgrades made to cable/satellite or other

services during their stay.

 

TAMPERING:

Renters are not allowed to tamper with any safety device, such as smoke detector,

carbon monoxide etc. or with pool heat or draining/adding water to the pool without

consent. Damages incurred does not release the renter from 1) intentional, willful,

reckless, or malicious acts, smoking inside condos, 2) theft, 3) gross negligence, 4)

intentional misuse of any device, appliance, AC system, furniture, and furnishings in the

unit, and 5) damage caused by renters and guests while under the influence of alcohol

and/or drugs.

 

TRIP CANCELLATION:

A full refund of the reservation amount will be provided if canceled 30 days or more

prior to arrival, however a $100 cancellation fee will be applied. A refund of 50% of the

reservation amount will be issued if the trip is canceled less than 30 days but 14 or

more days prior to arrival. If canceled within less than 14 days of arrival, no refund will

be provided.

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We cannot issue refunds due to canceled or shortened stays because of inclement

weather, environmental damage, evacuation, acts of terrorism, acts of God, family

illness, family death, accidents, etc.

 

Alternative refund policies may apply based on the platform in which the reservation

was booked through.

 

RIGHT TO ENTER:

Don't Stay Home LLC has the right to enter any property, at any time, for any

reason to inspect or investigate disturbances, confirm occupancy, and/or make repairs

or make any improvements to the property that the property owner deems necessary.

Guests will be given advance notice of entry, as early as reasonably possible.

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SLEEPING CAPACITY/DISTURBANCES:

Tenant and all other occupants will be required to vacate the Property and forfeit the

rental fee and security deposit for any of the following: Occupancy exceeding the stated

sleeping capacity (without permission), using the property for any illegal activity,

causing damage to the Property rented or to any of the neighboring properties, any

other acts which interferes with neighbors’ right to quiet enjoyment of their property

and violating a municipal noise ordinance.

 

PERSONAL INJURY INDEMNIFICATION:

Renter agrees to release and indemnify Don't Stay Home LLC, Homeowners

Association, and property owner from and against all liability for personal injury or

illness to the person of the renter and their guests while occupying or on the property

resulting from any cause whatsoever.

 

ASSUMPTION OF RISK:

Renter acknowledges and freely assumes the inherent risks, as well as any other risks,

associated with Renter’s and Renter’s invitee’s use of the Property and its amenities,

including, but limited to any pools, spas, bodies of water, docks, grills, propane,

firepits, water toys, bicycles, etc. (as applicable). Renter further assumes all risk and

agrees to hold Don't Stay Home LLC, the property owner and the Homeowners

Association harmless from and any harm, injury, illness, or loss that may occur to

Renter, Renter’s invitees or Renter’s property as a result of Renter’s or Renter’s

invitee’s use of the Property and its amenities.

 

ARBITRATION:

Any claim or controversy arising out of or relating to these Terms and Conditions, or a

breach thereof, may, at the option of Don't Stay Home LLC, be settled by binding,

expedited arbitration conducted in Madison, Wisconsin and decided by a single

arbitrator in accordance with the rules and procedures of the American Arbitration

Association. Judgement upon the award of the arbitrator may be entered in any courthaving jurisdiction. Arbitration shall be completed, and a final award and decision made by the arbitrator, within one (1) year from the date of submission. Don't Stay Home LLC

retains the right, in its sole discretion, to elect to forego arbitration and

enforce these Terms and Conditions by litigation in any court of competent jurisdiction.

The parties submit to personal jurisdiction and venue in the state and federal courts of

Dane County, Wisconsin.

 

LOST OR LEFT BEHIND ITEMS:

Don't Stay Home LLC is not responsible for personal belongings nor for any items

left at the property after checkout. Any items found can be mailed to renters at their

expense by request only and a $50 convenience fee will be charged in addition to the

cost of shipping. Please note that the timeframe to search for and/or to ship a lost item

is contingent upon team member availability. Any firearm or other weapon found will be

turned into local authorities and guests must retrieve themselves.

 

OUTDOOR BURN REGULATIONS:

Any and all open burning is prohibited. Open burning is defined as outdoor burning in

an unconfined area, container or pile that is not considered a designated or identified

‘fire pit.’ Lighting of fireworks is strictly prohibited.

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CONSENT TO EMAILS AND AUTOMATED TEXT MESSAGES:

By booking a reservation, the guest agrees to receive emails and/or text messages

from Don't Stay Home LLC to the phone number and email address provided.

Message and data rates may apply. Message frequency varies.

 

REFUSE TO RENT/EVICTION:

Don't Stay Home LLC reserves the right to refuse rentals, and/or refund deposits

and payments at company’s discretion. Also, renter agrees to comply with terms and

conditions as set forth above in Items, and failure to do so, agrees to vacate the

premises immediately on request and eviction by Don't Stay Home LLC.

 

ERRORS AND OMISSIONS:

Don't Stay Home LLC is not responsible for errors and omissions. We reserve the

right to correct such errors.